Returns, Damaged or Defective Products
Within 5 days upon receiving your order, please notify us of any shortages or mistakes with your order. Damages due to freight carrier must be reported immediately to the carrier. (The carrier will want to see the damaged box and contents) We do not take responsibility for damaged products due to freight carrier. This is something that the carrier is responsible for. It is optional for you to add insurance to your package....it is your responsibility to inform us if you would like to include this fee to your order.
Class Creation kits are not eligible for returns.
Scrapbook products may be returned within 30 days of purchase , unopened and undamaged, for a full refund.
For customer satisfaction please notify us prior to returning an item. We will give you instructions based on the situation. Return shipping is the customers responsibility unless you have received the item due to our error. Frost it Pink does not refund shipping costs. All items MUST be returned unopened for return credit.
Conditions of Use
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